Shipping Policy

Thank you for visiting and shopping at ​Clean Team Water Solutions.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates 

Shipping is FREE. The delivery date of your order will vary depending on the amount of your order and the shipping method. Overnight delivery is not available. Please keep in mind that delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses 

Clean Team Water Solutions does not ship to U.S. Territories and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Clean Team Water Solutions​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
 Clean Team Water Solutions​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside the U.S. 

Returns Policy

Our ​Return & Refund Policy provides detailed information about options and procedures for returning your order.